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Frequently Asked Questions
Do you require a minimum order quantity?
Welcome to order with samples. The MOQ is very flexible to meet different project needs.
How do you ensure quality?
We have our own quality control team and certificates. All orders are tested before shipment, and we provide video inspections for transparency.
How much is the shipping charge for the sample?
It depends on the specific model selected, the quantity, and your detailed shipping address.
What about the transportation modes?
All modes of transport are supported. We usually work with CIF, DDP, DDU, and FOB terms based on customer requirements.
How about after-sales service?
We have a professional after-sales team providing replies within 6 hours. We offer various warranties depending on the specific model ordered.
What is the standard lead time?
Usually around 7-15 days. Large orders or specific customization depends on the model and quantity; please check with us before ordering.