Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in carton boxes or wooden boxes, depending on the product quantity and properties.
What are your terms of delivery?
Our standard delivery terms include EXW, FOB, CFR, and CIF.
How long is the delivery time?
It typically takes 2 to 5 days to prepare the products. Shipping is handled via DHL, FEDEX, or by sea.
What is the warranty period for this inverter?
We provide a 12-month warranty for the Monarch 3000+ integrated elevator drive.
Does the product come with any certification?
Yes, our products and processes are certified under ISO9001 standards to ensure high quality.
Which shipping methods are available?
We primarily ship via express couriers like DHL and FEDEX for fast delivery, but sea freight is also available for larger orders.